At Hefestus Tech, your satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Items may be returned within 30 days of receipt.
  
• Products must be unused, in original packaging, and in the same condition received.
  
• Customized or consumable products are non-returnable unless defective.
  

Refunds

• Once your return is received and inspected, we will notify you.
  
• Approved refunds will be issued to the original payment method within 7–10 business days.
  

Exchanges

If you receive a defective or damaged product, contact us immediately for a replacement.

How to Start a Return

Contact us at support@hefestus-tech.com to request a Return Authorization (RMA). You will be responsible for return shipping costs unless the item was defective or incorrect.